Introduction
These Terms of Service (the "Terms") form a binding agreement between you (the "Customer") and AlkhwarizmiMetrics ("we", "us", or "our"), governing your access to and use of our cloud-based analytics platform and related services (collectively, the "Service").
By accessing or using our Service, you agree to these Terms. If you are using the Service on behalf of an organization or business, you represent that you have the authority to bind that entity, and all users you authorize ("Authorized Users") are also subject to these Terms.
Please read these Terms carefully. If you have any questions, contact us at info@alkhwarizmimetrics.com.
1. The Service
AlkhwarizmiMetrics provides a subscription-based analytics and reporting platform that automates data collection, centralizes insights, and enables businesses to make better marketing decisions. The Service integrates with various third-party platforms and allows users to build dashboards, generate reports, and access recommendations via AI-powered tools.
2. Eligibility
The Service is intended for use by business users only and is not designed for personal or consumer use. You must be at least 18 years of age and legally authorized to agree to these Terms.
3. Account Registration
To use the Service, you and your team members must create accounts as Authorized Users. You agree to provide accurate information and maintain the security of your account. Notify us immediately at info@alkhwarizmimetrics.com if there is any unauthorized access.
4. Free Trial
We may offer a free trial period to new users. Trials may be limited in time or features, and once the trial ends, continued use requires a paid subscription.
5. Fees and Payment
Access to the Service is available through paid subscription plans. By subscribing, you authorize us or our third-party provider to charge the payment method for applicable fees. All payments are non-refundable unless otherwise stated.
6. Access and Use Restrictions
You agree not to misuse the Service, including reverse engineering, sharing access without permission, or uploading malicious content. We may suspend access if misuse is suspected.
7. Third-Party Platforms and Integrations
Our platform integrates with third-party services like Meta, Google, LinkedIn, etc. You are responsible for complying with those services' terms. We are not liable for changes or limitations imposed by third parties.
8. Modifications to the Service
We may update or enhance the Service without prior notice. Significant changes will be communicated when possible.
9. Term and Termination
You or AlkhwarizmiMetrics may terminate the Service at any time. We may suspend accounts due to non-payment or violation of Terms.
10. Intellectual Property
All content and software are owned by AlkhwarizmiMetrics or its licensors. You retain rights to reports you create, but not to our tools or source code.
11. Feedback
Any feedback submitted to us may be used without restriction or compensation.
12. Confidentiality
Non-public features or documents shared with you must remain confidential.
13. Privacy and Data Handling
Our Privacy Policy explains how we collect and use data. You are responsible for ensuring you have rights to any data you connect to our platform.
14. Warranties and Disclaimers
We provide the Service 'as is' without warranties. We do not guarantee uninterrupted service or complete data accuracy.
15. Limitation of Liability
We are not liable for indirect damages. Our total liability is limited to the fees you paid in the past 3 months.
16. Indemnification
You agree to indemnify us from any claims related to misuse, violations, or third-party data issues.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Arab Emirates. For users located in Egypt, these Terms are governed by Egyptian law, and disputes will be settled under the jurisdiction of Cairo and Giza courts.
18. Force Majeure
We are not responsible for failure to perform due to unforeseen events outside our control.
19. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes means you accept the updated Terms.
20. Contact
If you have questions about these Terms, reach out to us at:
Email: info@alkhwarizmimetrics.com
Website: www.alkhwarizmimetrics.com