Refund Policy

At Alkhwarizmi Metrics, we strive to ensure that our customers are satisfied with our services. This Refund Policy outlines the conditions under which refunds may be granted for our subscription services.

You may be eligible for a refund if:

• • Technical Issues: You experience significant technical issues with our services that we are unable to resolve within a reasonable time frame.
• • Billing Errors: You were charged incorrectly due to a billing error on our part.
• • Service Not as Described: The service you received significantly differs from what was described at the time of purchase.

Refunds will not be granted in the following situations:

• • Change of Mind: If you simply change your mind after subscribing to our services.
• • Failure to Cancel: If you forget to cancel your subscription before the renewal date.
• • Violation of Terms: If your account is terminated due to a violation of our Terms of Service.
• • Partial Use: If you have used a significant portion of the service during the subscription period.

To request a refund, please follow these steps:

• • Contact Us: Send an email to info@alkhwarizmimetrics.com with your refund request.
• • Provide Details: Include your account information, subscription details, and the reason for your refund request.
• • Review: Our support team will review your request and respond within 5 business days.
• • Processing: If your refund is approved, it will be processed within 10 business days. The refund will be credited to the original payment method.

You can cancel your subscription at any time through your account settings or by contacting our support team. Please note that:

• • Effective Date: Your cancellation will take effect at the end of the current billing period.
• • No Partial Refunds: We do not provide partial refunds for the remaining days of your subscription period after cancellation.
• • Access: You will continue to have access to our services until the end of the current billing period.

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our refund practices.

If you have any questions or concerns about this Refund Policy, please contact us at:

• • Alkhwarizmi Metrics
• • Dubai
• • info@alkhwarizmimetrics.com