1. Introduction
Welcome to Alkhwarizmi Metrics ("we," "our," or "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including our AI-powered chatbots and GTM tracking tool (the "Services").
2. Data Controller
- • Alkhwarizmi Metrics
- • Dubai
- • info@alkhwarizmimetrics.com
3. Information We Collect
We may collect and process the following information about you:
- • Personal Data: Information that can be used to identify you, such as your name, email address, and phone number.
- • Usage Data: Information about how you use our Services, such as IP addresses, browser types, and interactions with our chatbots.
- • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience on our platform.
4. How We Use Your Information
We use your information to:
- • Provide, operate, and maintain our Services.
- • Improve, personalize, and expand our Services.
- • Understand and analyze how you use our Services.
- • Communicate with you, including for customer service, updates, and marketing purposes.
- • Detect and prevent fraud and other unlawful activities.
- • Comply with legal obligations.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: You have given us consent to process your personal data for specific purposes.
- • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- • Legal Obligation: Processing is necessary to comply with a legal obligation.
- • Legitimate Interests: Processing is necessary for our legitimate interests, except where such interests are overridden by your data protection rights.
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- • Service Providers: Third-party vendors who provide services on our behalf.
- • Business Transfers: In the event of a merger, acquisition, or sale of assets.
- • Legal Requirements: If required by law or to protect our legal rights.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. We ensure adequate protection for such transfers in accordance with GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
9. Your Data Protection Rights
Under GDPR, you have the right to:
- • Access your personal data.
- • Rectify inaccurate or incomplete data.
- • Erase your personal data.
- • Restrict the processing of your data.
- • Object to processing.
- • Data portability.
- • Withdraw consent at any time.
To exercise any of these rights, please contact us at: info@alkhwarizmimetrics.com
10. Google API Services User Data Policy
Google API Services Disclosure: Alkhwarizmi Metrics's use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Use of Google API Services Data: When you choose to connect various Google services to Alkhwarizmi Metrics, we require specific permissions to fetch and display data for your interactive queries.
Alkhwarizmi Metrics does not use Google Workspace APIs to develop, improve, or train generalized or non-personalized artificial intelligence (AI) and/or machine learning (ML) models.
Below are the permissions required for each Google service:
- • Google Analytics: www.googleapis.com/auth/analytics.readonly - Enables you to interact with your Google Analytics data through Alkhwarizmi Metrics.
- • Google Ads: www.googleapis.com/auth/adwords - Allows Alkhwarizmi Metrics to fetch and display your Google Ads data for interactive queries.
- • Google Tag Manager: www.googleapis.com/tagmanager/v2 - Permits Alkhwarizmi Metrics to access and create tracking through new tags and triggers.
11. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- • Alkhwarizmi Metrics
- • Dubai
- • info@alkhwarizmimetrics.com