AKMAKM
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Knowledge Base HomeProduct overviewGetting started

Journeys

Authentication journeyIntegration journeyConnected Data Sources journeyConversation journeyBilling journey

Using AKM

Dashboard basicsIntegrationsConnected data sourcesConversation (AI chat)

Platforms

All platformsFacebook AdsInstagram InsightsLinkedIn AdsX AdsTikTok AdsSnapchat AdsGoogle AdsGoogle AnalyticsGoogle Search ConsoleYouTubeAdjustShopifySallaZidWooCommerceOdoo

Account & billing

Account & securityPlans & billingCompanies & teams

Help

TroubleshootingGlossary
Browse topics

Start here

Knowledge Base HomeProduct overviewGetting started

Journeys

Authentication journeyIntegration journeyConnected Data Sources journeyConversation journeyBilling journey

Using AKM

Dashboard basicsIntegrationsConnected data sourcesConversation (AI chat)

Platforms

All platformsFacebook AdsInstagram InsightsLinkedIn AdsX AdsTikTok AdsSnapchat AdsGoogle AdsGoogle AnalyticsGoogle Search ConsoleYouTubeAdjustShopifySallaZidWooCommerceOdoo

Account & billing

Account & securityPlans & billingCompanies & teams

Help

TroubleshootingGlossary
Knowledge Base/Troubleshooting

Troubleshooting

Quick fixes for common issues when using AKM.

Common issues

  • Can’t access dashboard: confirm you are signed in and have an active plan if required
  • Can’t connect platform: allow popups and retry, or use a private window
  • No accounts after connecting: your platform user may not have access to any accounts
  • Empty charts: check enabled sources and date range
  • Frequent sign-out: sessions expire; role changes may require re-login

Last updated: Content is maintained as part of the AKM frontend.